Binance US
Binance US Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Binance US has a 1.7 star rating from 381 customer reviews, with 81% unfavorable sentiment. Many Binance US reviews report dissatisfaction; 67% say Payments should improve and 80% say they won’t reuse the service. Most users request a refund and cite costly price levels and poor reliability.
Key Takeaways for Future Customers
- Expect limited customer service access and long delays when seeking help.
- Verify transfer compatibility before moving crypto between exchanges or wallets.
- Be prepared for verification and payment method hurdles and potential membership billing issues.
Negative Feedback / Risk Areas
- Repeated customer complaints about inability to reach live support and unresolved login or verification problems.
- Reports of missing or delayed deposits, lost funds, and requests for refunds.
- Users cite high fees, reliability concerns, and problems adding payment methods.
Positive Feedback
Some users note a wide selection of crypto and occasional helpful agents.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Binance US has a 1.7 star rating from 381 customer reviews, with 81% unfavorable sentiment. Many Binance US reviews report dissatisfaction; 67% say Payments should improve and 80% say they won’t reuse the service. Most users request a refund and cite costly price levels and poor reliability.
Key Takeaways for Future Customers
- Expect limited customer service access and long delays when seeking help.
- Verify transfer compatibility before moving crypto between exchanges or wallets.
- Be prepared for verification and payment method hurdles and potential membership billing issues.
Negative Feedback / Risk Areas
- Repeated customer complaints about inability to reach live support and unresolved login or verification problems.
- Reports of missing or delayed deposits, lost funds, and requests for refunds.
- Users cite high fees, reliability concerns, and problems adding payment methods.
Positive Feedback
Some users note a wide selection of crypto and occasional helpful agents.
Media from reviews





This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMoney
i CANt reach binance . M'y funds are on them site . Few month I cant loggin.Can i have thé email please
The wrong number is listed
The wrong number is listed still losses and pissed at pissed consumer for providing incorrect number
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTransfer exchange to Binance US
- - User tried Binance for 1.349224 BTC and wants funds sent to Coinbase wallet 3KAqUnzvvaznwpu3SjHXjKpnMRMxfzoVpN; requests urgent assistance in NC.
I used binance for an exchange for BTC in the amount of 1.349224 from kkaspern2@***.com. My name is Karen Louise Kaspern.
I didn't understand I could not use binance coz u r in the USA but not in my region of North Carolina. I am new. I moved small amounts first to try to learn. It is very confusing.
I need the transfer deposit to go to my coinbase wallet number:3KAqUnzvvaznwpu3SjHXjKpnMRMxfzoVpN. Please help me correct the situation. This was a lot of money and I am a disabled senior who was make confused on my 1st transfer. Please call me at 1 82* *** ****, email me at kkaspern2@***.com.
I apologize for the inconvenience and need ur help desperately.
I appreciate ur support and kindness. KK
- Great transfer exchange
- Wrong region in usa of north carolina
Preferred solution: Transfer to coinbase wallet number: 3KAqUnzvvaznwpu3SjHXjKpnMRMxfzoVpN
User's recommendation: Make sure u check ur exchange works for the transfer 1st and know they can be used with ur wallet.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLoss money
I sent money from my Bitcoin mine account to my wallet and didn't receive the correct amount I want you to get the money correct
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIts about my account
- - I couldn't add money to my account and my card was declined.
- - Now my account shows it is disabled and I want to know what is going on.
I was going to put money in my account, but it's not letting me. It kept showing my card declined and after that, now it shows my account is disabled to do anything. I would like to know what is going on with it.
Preferred solution: I would like to know why is my account is disabled
I need my DTC Number
- - Crypto app withdrawal requires a TDC number.
- - Mary Gums requests a callback; email Mary gums@***.com; phone 210-574-****.
I am trying to do a transaction withdrawal through my Crypto app they are requiring TDC number my name is Mary Gums. My email is Mary gums@***.com.
My phone number is 210-574-****. Can you please give me a call at your earliest convenience thank you very much.
Get my compensation from binance for data breach
- - My assets were taken from Binance platforms.
- - I received emails from Binance saying I am entitled to $48,000.
- - I have been waiting for the payment.
My assets have been taken from binance platforms and I have multiple emails from binance stating that I am untitled to compe datiton elastin 48 thousand dollars and I have been waiting for the payment
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI sent 30k on November 15th to my wife's account from coinbase to binacce smart chain it is being held hostage for $1.32 after I payed fees from coinbase
- - $3,000 from my wallet showed as success.
- - A $30,000 Binance deposit showed as success but funds did not reflect.
- - Binance wants to hold deposits for $1.32.
Still didn't receive my funds ***
I made a $3000 from my wallet it said success I made an additional deposit to binace for $30k it said success but the money never reflected on binace why I just found out after I payed fees from coinbase binace still wants to hold my deposits hostage for $1.32 wtf
- Non
- No funds
Preferred solution: Full refund
User's recommendation: Be careful
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI got scammed
- - Binance Anna took my USDT BEP20.
- - I started with $500 for the liquidity pool.
- - At cash out, she said I must pay; I haven't received anything.
Binance Anna took my USDT BEP20. I started with $500 for the liquidity pool.
When it was time to cash out, she said I have to pay for my funds to be released.
I haven't received anything. Please help.
- Really money
- Fake people
Preferred solution: Full refund
User's recommendation: Watch out for binance Anna she scammed me. I started with $500 usdt for liquidy pooland received nothing.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVandusenkristian74@***.com
- - Not told profits could be used to repay loan.
- - On day 5 I wanted to repay but was told I couldn't; deposit required and funds access restricted.
I don't think there was a loan from them..
Hello, I am inquiring about a loan that was recently funded by you through coin check. Upon taking the loan I was never told that I couldn't use the profit to pay back the loan.
On day 5 I wanted to pay it back , doing so I was then told I couldn't I had to deposit the money. I wouldn't have had to ask for a loan if I had money floating around as such. Then Sophia tells me how my children are going to hate me because I was poor and couldn't deposit money.
She took all access my funds putting a verification only she can approve. Is there any way I can get help getting into my funds..
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo confirm a Bitcoin transfer
- - Google Forms claims 1.349 BTC was sent to Binance for ID 8121****, and I called to verify the transfer is at Binance.
Google Forms claim to have transferred 1.349 BTC to Binance for ID 8121****. I called to get confirmation that that transfer is actually at Binance., so that I can pay the fees and have it transferred to my BTC address
Preferred solution: Confirmation that there is an amount of 1.349 BTC most likely showing ID 8121**** waiting to be processed.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI cannot add a payment method
- - I entered my debit card info four or five times, then it stopped letting me add a card, and I think the issue was using a business debit card.
I tried to enter my information four or five times in a row, and then it just stopped letting me try to add a debit card. I think the problem was because it was a business debit card, not a personal debit card.
Preferred solution: I want to be able to connect a payment method. It says unavailable.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerComplain live chat customer service
- - Waiting 3 days for a live agent chat with no response.
- - Auto bot said an available agent would be within 5 minutes.
I've been waiting for a live agent chat for 3 days and no one has responded. The auto bot chat is unhelpful; it said the estimated time for an available agent would be 5 minutes. It's already been 3 days and no one has responded.
- Limit state of resident
Preferred solution: Respond back to resolve my issue
User's recommendation: Don't waste your time with this services
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI have been trying to cash in my Bitcoin Mining for months and I'm having no luck because you people instead of taking 64 dollars from my already Bitcoin you say I have you want me to send cash and pu
- - Wants $64 cash from bitcoin and for it to be sent.
- - Mentions rude service and wants money urgently.
- - Bitcoin holders should get cash automatically.
They are saying in order to withdraw my bitcoin I have to pay a 64 dollar Transfer Fee to Binance when it should be paid with my existing Bitcoin, they say if I don't pay it I'm going to lose my bitcoin never to be found and I want a d need my money
More cash is what we are struggling over out here, take the 64 dollars from my existing bitcoin you say I have and send me my money stop being rude, you should never ask for cash money unless someone is buying bitcoin if they already have bitcoin you should automatically give them what is theirs, I need that money bad please help me
User's recommendation: Make sure your bitcoin is real before sending cash money
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo talk to agent about cashing in my mining coins need to talk to someone please
- - Trying to cash in Bitcoin mining but lacking knowledge, with urgent risk of losing it.
- - Facing a Binance fee demand and cannot pay from mining coins.
I've been trying to cash in my Bitcoin mining, and I'm having problems because I don't know enough about it. Now it's urgent, or I'm going to lose it all.
This is very important to me because it's saying I have to pay a Binance fee, and I don't have that to give for something I don't know is real. Why can't we pay out of our mining coins instead of our pockets?
Preferred solution: My money in my account
User's recommendation: Always check to make sure it isn't a scam
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |It's scam, stay away
- - Raphael's prompt, professional response helped recover funds.
- - He did his job well and knows his way around.
- - He can help with your problem.
Thanks to Raphael, his response was so perfect and professional that I contacted him, and let him know about the case and if he can help us out, to my greatest surprise He did his job wonderfully well. We got the funds back, he is just so amazing and knows his way around.
God bless and let us help one another out.
I posted this out of joy that my funds were recovered. Raphandrews123@***.com He can help you out with your problem.
User's recommendation: There is help out there, contact him for help
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